Privacy Policy

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Privacy Policy

Last Updated: 2026-01-19

1. Introduction

Welcome to CrowAI ("Service", "we", "us", "our"). We respect your privacy and represent our commitment to protecting your personal data in compliance with the Personal Data Protection Law No. 6698 (KVKK) of the Republic of Turkey and other applicable international laws.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and AI generation services.

2. Data Controller

Entity Name: CrowAI
Contact Email: [email protected]
Jurisdiction: Turkey

3. Information We Collect

  • Account Information: Name, email address, username, and authentication data (e.g., via Google/Facebook login).
  • Usage Data: IP address, browser type, device information, and interaction logs.
  • Generated Content: Prompts, images, and other content you generate using our AI tools.
  • Payment Information: Transaction history. We do not store sensitive credit card data; payments are processed by secure third-party gateways.

4. How We Use Your Data

We process your data for the following purposes:

  • To provide, maintain, and improve our AI services.
  • To process transactions and manage subscriptions.
  • To ensure the security of our platform and prevent fraud.
  • To comply with legal obligations under Turkish Law.

5. Data Storage and Transfer

Your data is stored on secure servers. We may use third-party service providers (data processors) located inside or outside Turkey (e.g., cloud hosting, AI model providers) to deliver our services. By using CrowAI, you consent to this transfer in accordance with KVKK Article 9.

6. Your Rights Under KVKK

Under Article 11 of the Personal Data Protection Law (KVKK), you have the right to:

  • Learn whether your personal data is being processed.
  • Request information if your personal data has been processed.
  • Learn the purpose of processing and whether it is used appropriately.
  • Know the third parties to whom your data is transferred.
  • Request correction of incomplete or inaccurate data.
  • Request deletion or destruction of your data within the framework of KVKK Article 7.

To exercise these rights, please contact us at [email protected].

7. Cookies

We use cookies to enhance your experience. Please refer to our Cookie Policy for detailed information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified via our website. Your continued use of the Service constitutes acceptance of the updated policy.